Siliguri, 23rd July: The Tourist Helpline of Siliguri Metropolitan Police once again demonstrated its prompt response by helping a tourist from Kolkata recover his booking refund after a homestay failed to return the amount following a cancellation.
The tourist, identified as Atanu Sarkar, had booked a homestay online before planning a trip to North Bengal. However, he had to cancel his journey due to personal reasons and cancelled the booking within the stipulated time.
Despite the cancellation, the refund was not processed by the homestay. Following this, Atanu lodged a complaint with the Siliguri Metropolitan Police Tourist Helpline.
Acting on the complaint, police immediately contacted the homestay management. Within a few hours, ₹2,000 out of the ₹2,500 booking amount was refunded to the tourist’s bank account.
Atanu Sarkar expressed gratitude to Siliguri Metropolitan Police for their swift assistance. The initiative has further strengthened the confidence of tourists visiting North Bengal.